Monthly Archives: January 2025

Sonos CEO Patrick Spence falls on his sword after horrible app launch

Source: Engadget

Article note: Holy crap, a "let's update our software to be worse" decision that was so bad there were actual consequences for the decision makers instead of just resigned acceptance from the customer base.

Sonos CEO Patrick Spence is stepping down from the company after eight years on the job, according to reporting by Bloomberg. This follows last year’s disastrous app launch, in which a redesign was missing core features and was broken in nearly every major way.

The company has tasked Tom Conrad to steer the ship as interim CEO. Conrad is a current member of the Sonos board, but was a co-founder of Pandora, VP at Snap and product chief at, wait for it, the short-lived video streaming platform Quibi. He also reportedly has a Sonos tattoo. The board has hired a firm to find a new long-term leader.

“I think we’ll all agree that this year we’ve let far too many‬ people down,” Conrad wrote employees in a letter. “Getting back to basics is necessary, but clearly not enough to‬‭ unlock the future we all envision for Sonos.” He also suggested that he wants the company to expand “well beyond” home speakers and related gear.

As for Spence, he’ll be just fine. His payout package includes $7,500 per month until June, a cash severance of $1.9 million and his unvested shares in Sonos will vest. He was with Sonos for more than a decade.

The decision to swap leadership comes after months of turmoil at the company. It rolled out a mobile app back in May that was absolutely rife with bugs and missing key features like alarms and sleep timers. Some customers even complained that entire speaker systems would no longer work after updating to the new app. It was a whole thing.

Sonos tried to win back customer trust by extending the manufacturer warranty for home speaker products and creating an advisory board that would provide the company with "feedback and insights from a customer perspective to help shape and improve our software and products before they are launched.”

That didn’t ease the financial burden faced by the company. The stock price has fallen by around 13 percent since the app launched. Sonos laid off over 100 people in August as it tried to fix the software and revenue fell 16 percent in the fiscal fourth quarter, which ended on September 28. Analysts project an additional 15 percent decline throughout the holiday period.

This article originally appeared on Engadget at https://www.engadget.com/audio/speakers/sonos-ceo-patrick-spence-falls-on-his-sword-after-horrible-app-launch-160704330.html?src=rss
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It’s time to abandon the cargo cult metaphor

Source: Hacker News

Article note: The history is well researched and presented, the problematic distortions and associations are true... and we need a short, pithy, widely understood phrase for what we colloquially call cargo cult design in the computing word, because the "blindly mimicking behaviors without considering or understanding them, in hopes of obtaining a desired result" meaning _is_ a huge modern cultural problem that needs to be regularly confronted. The only way to change that phrase is to propagate a superior alternative. I regularly use "Dung beetle programming" for the adjacent "avoid writing any of your own code, just glue libraries together until it works" behavior, maybe we can find something in the animal kingdom that isn't a dumb intentional misunderstanding of small mammal behavior (lemmings) for this one.
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USB-C Trigger Boards

Between having more disposable income and the potential for upcoming trade weirdness, I’ve been pretty fast-and-loose about buying random bullshit that catches my fancy from China of late.

A recent Aliexpress order consists mostly of USB tampering supplies, like an exhaustive set of breakouts for all the common USB connectors, including a couple extra type C breakout boards because I’ve been doing a bit of Chromebook abuse recently and a SuzyQ cable is likely to come in handy.

Close up of a HW-398 USB C Trigger Board


In that batch, I also picked up a 10 pack of these little HW-398 USB C PD trigger boards (aka Decoy boards). They have a USB C Female connector on one end, + and – pads on the other, and a series of little pads marked with voltages that you can solder bridge to an adjacent resistor to have it negotiate that mode – apparently via any of the PD/QC/AFC protocols for doing so.
They seem like they should be useful for powering projects from easily obtained junk, but merit investigation because they also seem a little sketchy and were a whopping $0.63/each.

A couple of the behaviors and design decisions are interesting:

  • The USB C connector is slightly inset on the PCB, which is probably good for strength, but rather unfortunate for mounting it into a project.
  • They DO supply 5V when none of the higher values are selected, which is both reasonable and desirable.
  • There is a little blue indicator LED next to the plug, and it’s marginal at lower voltage.
  • It appears if you set a voltage not supported by a supply, you get the next voltage down, which I gather is suggested by the standard. This is not unreasonable but has real potential for unwelcome surprises if you don’t protect your design. The most likely issue seems to be a lot of supplies don’t support the optional 12V mode: I didn’t thoroughly test, but I popped one strapped for 12V onto a little Anker 313 whose label says 5V@3A,9V@3A,15V@2A,20V@1.5A and it delivered 9V.
  • The IC is conspicuously unlabeled. It’s an SOP10 package, and is smart enough to do to necessary USB negotiations (which are actual USB protocol traffic performing a handshake to read and write some control registers at either end). A little googling seems to imply the chip is a Fastsoc FS312 – It’s in the right package, supports PD,PPS, and QC negotiations, which lines up with the product description, and the setting straps are connecting resistors of values 184(180kΩ)=20V, 140(14Ω)=15V, 104(100kΩ)=12V, 513(51kΩ)=9V which matches the datasheet.
  • I haven’t done any load testing, but I don’t see any sign of regulation on the board, so I suspect the regulation will depend entirely on the supply.
  • I have no idea if the USB IF considers these legitimate.

It certainly seems like a useful gadget for the parts bin. LCSC doesn’t seem to stock the FS312 IC, which is a shame since now that I know they seem to just work with the very minimal suggested circuit in the datasheet that requires only a capacitor and resistor beyond the chip and connector, I’d start designing them into boards if I could get them stuffed by the usual scumbags.

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The end of an era: Dell will no longer make XPS computers

Source: Ars Technica

Article note: Interesting. I've long held the opinion that, generally speaking, Dell consumer products were to be avoided while Dell Business/Enterprise products were usually solid, and this basically makes it easier to locate the distinction; In the laptop market "Pro and Pro Max" are easier than "Latitude or Precision, preferably starting with a 7."

After ditching the traditional Dell XPS laptop look in favor of the polarizing design of the XPS 13 Plus released in 2022, Dell is killing the XPS branding that has become a mainstay for people seeking a sleek, respectable, well-priced PC.

This means that there won't be any more Dell XPS clamshell ultralight laptops, 2-in-1 laptops, or desktops. Dell is also killing its Latitude, Inspiron, and Precision branding, it announced today.

Moving forward, Dell computers will have either just Dell branding, which Dell’s announcement today described as “designed for play, school, and work,” Dell Pro branding “for professional-grade productivity,” or be Dell Pro Max products, which are “designed for maximum performance." Dell will release Dell and Dell Pro-branded displays, accessories, and "services," it said. The Pro Max line will feature laptops and desktop workstations with professional-grade GPU capabilities as well as a new thermal design.

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Cutting the cord again? Americans are spending less on streaming as fatigue and options grow | TechSpot

Source: Published articles

Article note: Imagine that, the media companies have balkanized and re-invented all the things people hated about cable - the cost, the ads, the array of premium plans all missing content, the site-locking - trying to maximize extraction, and now everyone is trying to get out. The entertainment media market _isn't actually that big_ so it won't long-term support a bunch of players with small libraries and high prices. The music market has mostly figured out that they need their content on all the major distributors (though the deals have horrifically bad payout for artists), the same consolidation and commoditization is coming for video (and/or everyone is going back to piracy).
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